Terms & Conditions

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1. Agreement to these Terms

By accessing this website, you are agreeing to be bound by these Terms and Conditions (“Terms”) in a legally binding agreement between us (“we”, “us”, “our”) and you (“you”, “your”). Please read these Terms carefully before accessing or using the website. If you do not agree to the Terms, you may not access or use the website.

We reserve the right to update and change these Terms by posting updates on the website. You are advised to check the Terms from time to time for any updates or changes that may impact you. If at any point such amendments are not acceptable to you, we advise you to cease using the website at such time.

2. Eligibility

You represent and warrant that you have the right, power and authority to agree to these Terms, to become a party to a legally binding agreement and to perform your obligations hereunder.

3. Definitions

  • Payment Instrument includes credit card, debit card, bank account, prepaid payment instrument, Unified Payment Interface (UPI), Immediate Payment Service (IMPS) or any other methods of payment developed or deployed by banks and financial institutions from time to time.
  • Platform refers to this website, where we offer our products and where a Transaction may be initiated.
  • Transaction means the order or request placed by you with us to purchase the products listed on the Platform by paying the Transaction Amount to us.
  • Transaction Amount means the amount paid by you in connection with a Transaction.
  • Content means the e-books, text, graphics and other material made available on the Platform.

4. Who we are

This website is operated by Finger Tips Books (“Finger Tips Books”, “we”).

5. Your account

You must give accurate information and keep your password safe. Your Finger Tips account is intended for your personal use. Please do not share your login credentials with others. If you receive a user identification code, order ID, password or any other piece of information as part of our security procedures, you must treat such information as confidential and must not disclose it to any third party.

6. What you buy

Purchases give you a personal, non-exclusive, non-transferable licence to read the book online through our reader. You do not buy the underlying file or copyright. Prices are in Indian Rupees and inclusive of applicable taxes.

7. Digital Product Usage Policy

  • Read on up to 3 registered devices, with up to 2 reading at the same time (limits may be updated and will be shown in your account).
  • Do not share your account, copy, scrape, record, redistribute or resell content.
  • To protect content, we record limited device and session information (see the Privacy Policy). If we see strong signs of account sharing we may temporarily pause new reading sessions. You can restore access with “Secure my account” or by contacting support. We never permanently close an account without human review.
  • Our protection is layered, not absolute; we don't promise perfect DRM.

8. Information you provide

You agree that we may collect, store and share the information provided by you in order to deliver the products and/or services availed by you on the Platform and/or to contact you in relation to the same, in accordance with our Privacy Policy. You agree to provide true, complete and up-to-date information about yourself as required for completing Transactions, including your name, email address and other details needed to fulfil the Transaction, as well as accurate payment information.

9. Prohibited actions

You may not access or use the Platform for any purpose other than that for which we make it available. As a user of the Platform, you agree not to:

  • Systematically retrieve data or other content from the Platform to create or compile, directly or indirectly, a collection, compilation, database or directory without our written permission.
  • Make any unauthorised use of the Platform, including collecting usernames and/or email addresses of users by electronic or other means for the purpose of sending unsolicited email, or creating user accounts by automated means or under false pretences.
  • Circumvent, disable or otherwise interfere with security-related features of the Platform, including features that prevent or restrict the use or copying of any Content or enforce limitations on the use of the Platform and/or the Content.
  • Trick, defraud or mislead us or other users, especially in any attempt to learn sensitive account information such as user passwords.
  • Make improper use of our support services or submit false reports of abuse or misconduct.
  • Engage in any automated use of the system, such as using scripts, data mining, robots or similar data-gathering and extraction tools.
  • Interfere with, disrupt or create an undue burden on the Platform or the networks or services connected to the Platform.
  • Attempt to impersonate another user or person, or use the account of another user.
  • Use any information obtained from the Platform in order to harass, abuse or harm another person.
  • Use the Platform as part of any effort to compete with us, or otherwise use the Platform and/or the Content for any revenue-generating endeavour or commercial enterprise.
  • Decipher, decompile, disassemble or reverse engineer any of the software comprising or in any way making up a part of the Platform, including the online reader.
  • Attempt to bypass any measures of the Platform designed to prevent or restrict access to the Platform or any portion of the Platform.
  • Copy or adapt the Platform's software, including but not limited to HTML, JavaScript or other code.
  • Upload or transmit (or attempt to upload or transmit) viruses, Trojan horses or other material, including spamming (continuous posting of repetitive text), that interferes with any party's uninterrupted use and enjoyment of the Platform.
  • Use the Platform in a manner inconsistent with any applicable laws or regulations.

10. Payments

Payments are processed by our payment partner. We never see or store your full card details. Upon initiating a Transaction, you enter into a legally binding and enforceable contract with us to purchase the product, and you shall pay the price as listed on the Platform through legitimate sources of funds and accepted Payment Instruments. You must provide accurate payment details to the secure payment system. Information provided by you may be utilised or shared with third parties if required for fraud verification or by law, regulation or court order.

We disclaim all liability that may arise as a consequence of any unauthorised use of your Payment Instrument. All payments undertaken by you are at your own risk and volition; we shall not be liable for any loss or damage arising directly or indirectly due to the decline of authorisation for any Transaction, malfunction, errors or unscrupulous activities.

11. Refunds

See our Refund & Cancellation Policy. If you receive a defective product or there is a deficiency in service, or a product that does not match the description provided, your recourse is to initiate the refund process, subject to the terms of that policy.

12. Content accuracy

Books are study aids. Regulations change; always check the latest official circulars. We are not liable for exam outcomes. The content on the Platform is provided for general information only; it does not amount to advice and should not be relied upon as such. Where the Platform contains links to other websites or resources provided by third parties, these links are provided for your information only and should not be interpreted as approval by us of those linked websites or any information you may obtain from them. We do not guarantee that the Platform will be secure or free from bugs or viruses; you are responsible for configuring your own information technology and virus protection software to access the Platform.

13. Limitation of liability and indemnity

To the extent allowed by law, our total liability is limited to the amount you paid for the product in question. You shall indemnify and hold harmless the operator of the Platform and its affiliates, agents and representatives from and against any and all claims, demands, causes of action, obligations, liabilities, losses, damages, costs and expenses incurred or sustained by reason of or arising out of any breach or alleged breach of these Terms by you.

14. Governing law & dispute resolution

These Terms, their subject matter and their formation are governed by the laws of India.

Any dispute or claim arising out of or in connection with or relating to these Terms or their breach, termination or invalidity (“Dispute”) shall be referred to and finally resolved by arbitration in accordance with the Arbitration and Conciliation Act, 1996 for the time being in force. Within 30 (thirty) days of the issue of a notice of Dispute, the parties shall mutually agree on the appointment of a sole arbitrator; if such agreement is not reached within that period, the sole arbitrator shall be appointed in accordance with the said Act. The seat of arbitration shall be India and the proceedings shall be conducted in English. The parties shall keep the arbitration confidential. The decision of the arbitrator shall be final and binding. This consent to arbitration shall not preclude either party from seeking suitable injunctive relief from the courts of competent jurisdiction. The cost of arbitration shall be borne as determined by the arbitrator; in the meantime, each party shall bear its own costs.

15. Grievances

If you have any question or complaint with regard to any product and/or service availed on the Platform, or pertaining to a Transaction — including double debit of the Transaction Amount, fraudulent or unauthorised Transactions, or refund requests — please reach out via our Grievance Redressal page.